Product Warranty
Below you will find product specific warranty information, as well as general warranties that cover all Krut LED, LLC products. Normally all products carry 3 years warranty or 5 year warranty.

  • Any misuse or improper installation or damage will immediately void warranty.
  • Damage caused by wind, flood, earthquake, storms including lightning, water or any other act of nature will not be covered under warranty.
  • Power surge damage is not covered under warranty.
  • Use of unapproved replacement parts, connections or unauthorized service will void warranty.
  • Failure to follow instructional documents or manual will void all warranties.
  • Damage caused by improper voltage input or physical damage from misuse or improper installation will void warranty.
  • Warranty is valid for original purchaser as defined on invoice. Warranty is non-­‐ transferrable.
  • Warranty is subject to change without notice.

The Krut LED Warranty shall be the sole remedy of the Customer and the sole liability of Krut LED, LLC to the Customer. Krut LED does not imply statutory warranty of merchantability or fitness for a particular purpose to be made or to be implied.  
In no event shall Krut LED, LLC including its subsidiaries, affiliates, officers, directors, employees, or agents be liable for any claims asserting or based on:
1.         Loss of facility
2.         
Loss of Equipment, Cost of Substitute property
3.         Loss of Revenue or Cost of Capital
4.         Loss of Business, Profit or Property Value
5.         Down Time Cost or Claimant’s Customers
6.         Loss of goodwill

In no event shall Krut LED, LLC including its subsidiaries, affiliates, officers, directors, employees, or agents be held liable for any damages, injury, or loss of life due to installation or use of any Krut LED products.

LED Fixtures
All Led light Fixtures with UL/DLC certification carries 5 years warranty for replacement of the parts or whole fixture. In case fixture is having bad driver, new driver will be furnished against the warranty fulfillment where as in case of LED chip goes bad, whole new fixture is replaced with the same or similar design/performance.
All the light Fixtures with Energy Star certification carries warranty of 3 years or hours specified on each packages. During the specified period fixture carries full replacement warranty.
All Fixtures with having only UL certification, carries 3 years full replacement warranty on parts or fixture.
No warranty Coverage for labor cost to replace or repair the fixtures.

LED light Bulbs
All light bulbs carries 3 years or 25000 hrs of life time warranty for replacement. Replacement will be done with same or similar bulbs/fixtures at the time of replacement.

LED Gas Price Sign
LED gas price signs are warrantied for 5 years replacement parts and material. No warranty on the cost to replace parts. Remote, cable, batteries are subject to verification before replacement is provided.LED Vanity Mirror
.
LED Rope Lights
LED rope lights carry a 30-day manufacturer’s warranty for non-working sections and the included accessories. For section(s) failures, a replacement section(s) will be sent out along with an invisible splice kit(s) free of charge for the end user to make repairs. If, during troubleshooting with a KRUT representative, the entire product is found to be defective or 30% or greater is not working, an RMA number may be issued for further testing to determine the cause. If the product is found defective a replacement will be sent free of charge.
After the 30 days the LED rope lights will carry a 2-year limited warranty on non-working sections. During this time any failed section(s) will be covered by free replacement section(s) and invisible splice kit(s) for repair by the end user. In the event of a failure that includes 30% or more, special consideration (at the sole discretion of KRUT) may be made for replacing the entire spool(s) only upon the return and testing of the product(s) by KRUT.

LED Strip Lights and Modules/Drivers
LED Strip Lights and Modules /Drivers carry a 30-day manufacturer’s warranty for non-working sections and the included accessories. For section(s) failures a replacement section(s) will be sent out along with solder-less splices free of charge for the end user to make repairs. If, during troubleshooting with a KRUT representative, the product is found to be defective or 30% or greater is not working, an RMA number may be issued for further testing to determine the cause. If the product is found defective a replacement will be sent free of charge.
After the 30 days the LED Strip Lights and Modules /Drivers carry a 2-year limited warranty on non-working sections. During this time any failed section(s) will be covered by a free replacement section(s) and solder-less splices for repair by the end user. In the event of a failure that includes 30% or more, special consideration (at the sole discretion of KRUT) may be made for replacing the entire spool(s) only upon the return and testing of the product(s) by KRUT.

LED Sign Tubes 
Krut LED warrants to the original purchaser of our LED Sign Tubes that product will be free of defects in material and workmanship for five (5) years from date of purchase. The warranty will expire five years from purchase date.

LED Vanity Mirror

All LED Vanity Mirror carries 3 years warranty term for coating and fingerprint protection. All light, driver components, and metal frame are warrantied for 5 years.

LED Displays
Krut LED warrants to the original purchaser of our LED Displays that product will be free of defects in material and workmanship for three (3) years from date of purchase.   The warranty will expire three years from the purchase date.
Incorporation of accessories, attachments, mounting accessories, software, mounting structure, conduit, wiring, trenching, or any accessories not provided with Display Screens or any exceptional causes will not be covered under warranty.
Power surge damage is not covered under warranty.
Use of unapproved replacement parts, connections or unauthorized service will void the warranty.
Failure to follow instructional documents or manual will void all warranties.
Damage caused by improper voltage input or physical damage from misuse or improper installation will void warranty.
Display Screen Cabinet Color Fading or LED degrading from outdoor exposure is not covered under warranty.
Use of a surge protector is highly recommended.